Buying Online is Safe and Secure

Buying an artwork is a very personal investment, but making a purchase online is straightforward and safe. Let us put your mind at rest on some practical issues before you buy

Authenticity

We understand that buying an artwork from galleryonline.com may be a higher value purchase than you may usually make online.  First, let us re-assure that all artworks available for purchase on our website are  authentic  prints, lithographs, etchings or paintings signed by the artist, and all come with a certificate of authenticity.

Payment

We want you to feel secure about buying from us online. We employ Stripe to process all payments. We take all precautions to keep the details of your order and payment secure. We only accept your purchasing information, such as credit card details, through our  secure server  which ensures that any data sent to us is encrypted by our browser before being sent to us.

Delivery

Gallery Online delivers all website purchases framed or unframed. Once we have received your order we will contact you to organise the most convenient time for delivery. We can normally deliver within 7 working days.

Returns/Refunds

We make every effort to ensure that your goods are delivered to you in perfect condition. If for any reason your goods are damaged upon receipt, we will make every effort to rectify the situation. We will collect the damaged artwork and replace it if possible (subject to availability). Alternatively we will offer you a full refund.  If you choose to return your artwork for any other reason, we will refund you, but you will have to pay any shipping costs incurred.